FAQ

WHERE ARE YOU LOCATED?
We are situated in Durbanville, Cape Town.

​DO YOU HAVE A PHYSICAL STORE?
We do not have a physical store. We do however have the option available for clients to collect the products at our premises.

DO YOU SHIP?
We ship our products all over South Africa straight to your door for an additional fee of R100.

WHAT IS PHYTOPLANKTON?
Derived from the Greek words phyto (plant) and plankton (made to wander or drift), phytoplankton are microscopic organisms that live in watery environments, both salty and fresh.
Like land plants, phytoplankton contains chlorophyll to capture sunlight and they use photosynthesis to turn it into chemical energy. They consume carbon dioxide and release oxygen. All phytoplankton photosynthesize but some get additional energy by consuming other organisms.
Phytoplankton is the foundation of the aquatic food web, feeding everything from microscopic, animal-like zooplankton to whales. Small fish and invertebrates also graze on phytoplankton.
If you’re not feeding phytoplankton, you’re not providing your tank the most basic element of the ocean.

HOW DO I FEED PHYTOPLANKTON?
We recommend 20ml per 100 litre every day. When first starting to feed phytoplankton we recommend starting with half the dose every second day, increasing frequency based on your tanks demand.
For best results turn off your skimmer for 30 minutes when feeding phytoplankton.

HOW DO I ACCLIMATE MY COPEPODS?
1. Remove the cap off the bottle and allow it to reach room temperature.
2. Reduce the flow of your tank by reducing the speed of your circulation pumps and/or return pump.
3. Dim or turn off the lights on your display tank.
4. Add the contents of the bottle directly to your display tank and sump. We recommend a bottle for each the display and sump or splitting a bottle between the sump and display.
5. Wait at least 20-30 minutes and turn the circulation back on.

WILL MY COPEPODS AND PHTYOPLANKTON SURVIVE SHIPPING?
Zooplankton and phytoplankton are extremely hardy, the truth is if you’re not extremely diligent you’re probably introducing amphipods or pods whenever you add live rock or coral into your tank. We’ve all had live rock that has been shipped by boat to a local fish store, covered in newspaper to endure the long journey back to our tank. A couple days later we’d see hitchhikers in our tank.
While we aren’t sending rocks covered newspaper with the hope of a couple pods surviving, we are going through great care to provide high quality products. The beauty of shipping plankton is the tolerance in temperature. This means we don’t have to ship our feeds next day reducing the overall cost while still providing fresh feed.